Lean IT Kaizen – Level II
Kaizen is the Japanese word for continuous improvement using small incremental changes. It translates as change for the better. Kai means change, Zen means for the better. Kaizen is an approach for solving problems and forms the basis of incremental continual improvement in organizations. A problem is a difficulty that has to be resolved or dealt with. When applied to the workplace, Kaizen means continuous improvement involving everyone, managers and workers alike, every day and everywhere, providing structure to process improvement.
This is a hands-on 3-day course that teaches and equips individuals to define, facilitate and lead Lean IT Kaizen improvement initiatives. The course teaches students how to effectively use the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) improvement model leveraging the Lean A3 problem identification and planning tool to complete a full improvement cycle.
This certification course provides you with the knowledge, skills and methodology required to identify, plan and implement incremental service and process improvements focused on improving the efficiency and effectiveness of any process or value stream. It also you prepares for the Lean IT Association Kaizen certification exam.
Who is Lean IT Kaizen for:
Lean IT Kaizen is of interest to anyone who is involved in change management.