8D Problem solving workshop – afternoon sessions ⭐

Course Duration: 8 Hours
Format: Instructor-led | Online
Target Audience: Ideal for employees in sales, development, customer service, claims processing, production, purchasing, logistics, and quality assurance (internal/external). It is particularly useful for those preparing to lead problem-solving teams.

Course Overview

This workshop delves into the Global 8D Problem Solving method, going beyond the basics of report writing. Participants will learn how to assess existing data, identify gaps, and gather necessary information to address and resolve problems effectively. The course emphasizes the application of analytical methods to improve problem-solving skills, encouraging a proactive approach to quality management.

Course Objectives

By the end of this course, participants will be able to:

• Understand the history, development, and significance of the 8D method in quality management.
• Effectively apply the 8D methodology for structured problem-solving within their organizations.
• Utilize basic analytical tools like Ishikawa Diagrams (Fishbone) and the 5-Why technique for Root Cause Analysis.
• Implement corrective actions and develop plans for continuous process improvement.

Course Outline

Session 1: Introduction to the 8D Method (1 Hour)

• Overview of the 8D problem-solving methodology
• Importance of structured problem-solving in organizations

Session 2: Understanding the 8D Process (1 Hour)

• Detailed steps of the 8D process
• From problem awareness to resolution

Session 3: Problem Awareness (1 Hour)

• Raising problem awareness in teams
• Building a culture of proactive problem identification

Session 4: Problem Definition (1 Hour)

• Accurate problem description techniques
• Tools for effective problem articulation

Session 5: Containment Actions (1 Hour)

• Developing interim containment actions
• Ensuring immediate corrective measures are in place

Session 6: Root Cause Analysis (1 Hour)

• The link between root cause and corrective actions
• Use of Ishikawa Diagrams and 5-Whys

Session 7: Actual State/Not-Actual-State Analysis (1 Hour)

• Performing gap analysis to identify discrepancies
• Confirming causes that trigger the problem

Session 8: Corrective Actions and Implementation (1 Hour)

• Determining and planning effective corrective actions
• Strategies for successful implementation and continual improvement

Session 9: Problem-Solving Teams and Culture (1 Hour)

• Impact of problem-solving teams on organizational culture
• Integrating the 8D method into day-to-day operations

Why Choose This Course?

• Expert Guidance: Learn from seasoned professionals experienced in implementing the 8D method across various industries.
• Interactive Learning: Participate in hands-on exercises to reinforce the application of the 8D methodology.
• Networking Opportunities: Connect with peers to exchange best practices in problem-solving.

Scheduled Afternoon Days and Times ⏰

Language of Instruction

The course will be taught in Greek, while all training materials will be provided in English.

Certificate

Participants will receive a certificate and a digital badge upon successful completion of the program.

Tuition Fees

The cost for tuition is €450.00, with the option to pay in three monthly instalments.

Discounts on Tuition ️

The following discount policy applies to all programs unless otherwise specified:

General Categories

• One-time Payment: 5% Discount: This discount applies with a one-time payment of the tuition fees. Registrants who pay the tuition fees in full through a bank deposit will be eligible. This one-time payment discount can be combined with only one of the following special categories.
• Early Bird Registration (21 days prior): 10% Discount: This discount applies with a one-time payment of the tuition fees. This one-time payment discount can be combined with only one of the following special categories.
• Group Registrations (4+ individuals): 15% Discount: This discount applies with the simultaneous registration of four individuals and cannot be combined with any other discounts.

Special Discount Categories

• Unemployed (proof of valid unemployment card): 10% Discount
• Disabled Individuals, Large Families (member of a large family): 10% Discount
• Single-Parent Families, Parents of Children with Special Needs: 10% Discount

To receive the certificate, full payment of the tuition fees is required.

To validate the discounts selected in the registration form, participants must send the relevant documentation in original or certified copy to the administrative support department promptly before the start of the chosen program. If the documentation is not sent on time or if the validity of the submitted documents is not confirmed, Greece Lean Six Sigma reserves the right to revoke the granted discount and demand any resulting monetary difference.

Greece Lean Six Sigma reserves the right to change the percentages of discounts and other offers on the original tuition prices at any time during the current academic cycle without prior notice. Any changes will not affect those already registered.

Payment Methods

For your convenience, we offer the following payment methods:

• Bank Deposit: Upon completing your registration, you will receive the necessary information for the deposit.
• Credit or Debit Card Payment: You can pay through the secure online payment system of Alphabank.
• PayPal or G Pay Payment: You can settle your payment through your PayPal/G Pay account for greater convenience.
• IRIS Payment: Secure and immediate payments through your bank account using the IRIS service.
• Installment Payment: Upon arrangement, there is an option for interest-free installment payments, depending on the seminar program, either directly to our bank account or via card.

General Terms of Participation

Please familiarize yourself with the general terms of participation.

If the maximum number of participants for the seminar has been reached, the participant will be informed about the next available seminar date.

Greece Lean Six Sigma reserves the right to postpone, change the instructor, or cancel the seminar. You will be informed promptly by the organization of any changes. In case of cancellation of the training program, the amounts paid will be refunded to the participants.

Special attention should be given to filling out the tax details, as these will be used to issue the relevant invoice/receipt.

The seminar prices are final and do NOT incur VAT.

Enrolment Information

Ready to elevate your product quality planning skills?
For inquiries, please contact us at info@greeceleansixsigma.gr or call us at +30 2312 315681.

Interested in In-House Training?

Please contact us to collaborate on designing a customized training program that meets the unique needs of your organization. Our team is dedicated to delivering a tailored experience that enhances skills, drives performance, and fosters a culture of continuous improvement within your workforce. Let’s work together to empower your team and achieve your business goals!

Enrollment Information

Ready to improve your problem-solving skills?
Contact us at info@greeceleansixsigma.gr or call us at +30 2312 315681.

Interested in In-House Training?
Collaborate with us to design a tailored training program that meets your organization’s specific needs. Our expert team will work with you to enhance your team’s capabilities, drive performance, and foster a culture of continuous improvement.