Privacy notice – GDPR

1. Who We Are

This website, www.greeceleansixsigma.gr, is owned and operated by the sole proprietorship Greece Lean Six Sigma, owned by Victoria Tsolidou, with registered office at:

Evmenous 4,
54250 Thessaloniki, Greece
📞 +30 231 231 5681
📧 privacy@greeceleansixsigma.gr

Greece Lean Six Sigma acts as the Data Controller in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Scope of Application

This Privacy Notice applies to all personal data collected and processed through:

  • our website,

  • training and certification programs,

  • examinations (on-site or remote),

  • the e-learning platform (Moodle Cloud),

  • webinars and online training (Cisco Webex, Microsoft Teams),

  • communications with clients, partners, and candidates.

3. What Is Personal Data

Personal data refers to any information relating to an identified or identifiable natural person, including but not limited to: full name, email address, phone number, IP address, payment-related data, training and certification records.

4. Categories of Data We Collect

Depending on your interaction with us, we may collect:

  • Identification data (first name, last name)

  • Contact details (email, phone number)

  • User account information

  • Training participation, progress, and results

  • Certification-related data

  • Payment data (processed via third-party providers)

  • Technical data (IP address, browser type, cookies)

  • Comments, requests, and communications

5. Purposes & Legal Basis for Processing

Personal data is processed based on:

  • Article 6(1)(b) – performance of a contract (training, certification)

  • Article 6(1)(a) – consent (newsletter, marketing)

  • Article 6(1)(c) – legal obligation (taxation, certification records)

  • Article 6(1)(f) – legitimate interest (security, service quality)

6. Website, Comments & Media

Comments

When visitors leave comments on the website, we collect the data shown in the comments form, as well as the IP address and browser user agent to support spam detection and security.
The Gravatar service (Automattic) may be used.

Media

Please avoid uploading images that include embedded location data (EXIF GPS).

7. Cookies & Tracking Technologies

This website uses cookies for functional, statistical, and analytical purposes.
For detailed information, please refer to our Cookie Policy.

8. Training & Moodle Cloud (LMS)

We use Moodle Cloud to manage courses, educational material, assessments, and learner progress.
All data processed via the LMS is used exclusively for educational purposes.

9. Webinars & Online Training

For synchronous training and communication, we use:

  • Cisco Webex

  • Microsoft Teams

Participation data such as name, email address, and interaction logs may be collected.

10. Examinations & Certifications

As a training and certification organization, we process personal data related to:

  • examination participation,

  • candidate identification,

  • examination results and certifications.

Data is retained in accordance with quality, accreditation, and legal requirements.

11. Payments

Payments for services, training programs, and certifications are processed through:

  • PayPal, and

  • the secure e-commerce system of Alpha Bank.

Greece Lean Six Sigma does not store, process, or have access to credit/debit card details, bank account information, or other sensitive payment data.

Payment processing is carried out exclusively by the above certified payment providers, in accordance with their own privacy policies and international security standards (PCI DSS).

12. Data Retention Period

Personal data is retained only for as long as required by:

  • contractual obligations,

  • applicable legislation,

  • certification and accreditation requirements.

13. Data Subject Rights

You have the right to:

  • access

  • rectification

  • erasure

  • restriction of processing

  • data portability

  • objection

Requests may be submitted to:
📧 privacy@greeceleansixsigma.gr

14. Data Security

We implement appropriate technical and organizational security measures in line with industry best practices to protect personal data.

15. Complaints

You may lodge a complaint with the Hellenic Data Protection Authority (HDPA):

🌐 www.dpa.gr
📧 contact@dpa.gr | complaints@dpa.gr
📍 1–3 Kifisias Ave., 115 23 Athens, Greece

16. Policy Updates

This Privacy Notice may be updated periodically.
The current version is always published on our website.