Greece Lean Six Sigma (GLSS)

Last revised: 10.10.2026

1. Who we are

The website www.greeceleansixsigma.gr is owned and operated by Greece Lean Six Sigma, a sole proprietorship owned by Victoria Tsolidou, based at:

Evmenous 4, 54250, Thessaloniki, Greece
Telephone: +30 231 231 5681
Email: privacy@greeceleansixsigma.gr

Greece Lean Six Sigma acts as Data Controller under the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Scope

This Notice applies to all personal data collected and processed through:

  • our website,
  • our training and certification programmes,
  • examinations (in person or remote),
  • the e-learning platform (Moodle Cloud),
  • webinars and online courses (Cisco Webex, Microsoft Teams),
  • communications with clients, partners and candidates.

3. What personal data is

Personal data means any information relating to an identified or identifiable natural person, for example: name, email, telephone, IP address, payment details, training and certification data.

4. Categories of data we collect

Depending on how you interact with us, we may collect:

  • Identification data (first name, last name)
  • Contact data (email, telephone)
  • User account data
  • Training, participation and results data
  • Certification data
  • Payment data (through third-party providers)
  • Technical data (IP, browser, cookies)
  • Comments, requests and communications

5. Purposes and legal basis

We process data on the basis of:

  • Article 6(1)(b): performance of a contract (training, certification)
  • Article 6(1)(a): consent (newsletter, marketing)
  • Article 6(1)(c): legal obligation (tax, certification)
  • Article 6(1)(f): legitimate interest (security, service quality)

6. Website, comments and media

Comments

When you leave comments on the website, we collect the form data, IP address and browser user agent for security and spam prevention. The Gravatar service (Automattic) may be used.

Media

Please avoid uploading images with embedded location data (EXIF GPS).

7. Cookies and tracking technologies

The website uses cookies for functional, statistical and analytical purposes. For full details, see our Cookie Policy.

8. Training and Moodle Cloud (LMS)

We use Moodle Cloud to manage courses, materials, assessments and progress. The data is used exclusively for training purposes.

9. Webinars and online training

For live training and communication we use:

  • Cisco Webex
  • Microsoft Teams

Participation details, name, email and interactions may be collected.

10. Examinations and certifications

As a training and certification organisation, we process data related to:

  • participation in examinations,
  • candidate identification,
  • results and certifications.

Data is retained in line with quality, accreditation and legal requirements.

11. Payments

Payments for Greece Lean Six Sigma services, training programmes and certifications are made through:

  • PayPal, and
  • the secure e-commerce system of Alpha Bank.

Greece Lean Six Sigma does not store, process or have access to credit or debit card details, bank accounts or other sensitive payment data.

Payments are processed exclusively by the above certified payment providers, under their own privacy policies and international security standards (PCI DSS).

12. Retention period

Data is retained only for as long as required by:

  • the contract,
  • the law,
  • certification requirements.

13. Your rights

You have the right of:

  • access
  • rectification
  • erasure
  • restriction
  • portability
  • objection

Requests: privacy@greeceleansixsigma.gr

14. Data security

We apply technical and organisational security measures in line with good practice.

15. Complaints

You may contact the Hellenic Data Protection Authority (HDPA): www.dpa.gr

Email: contact@dpa.gr | complaints@dpa.gr
Address: Kifisias 1-3, 115 23 Athens, Greece

16. Changes to this Notice

This Notice may be revised. The current version is published on our website.

Version: 1.1 | Last revised: 10.10.2026