In-house seminarLean Office Seminar: Lean for Offices and Services
We apply Lean principles to administrative processes such as approvals, invoicing, purchasing, HR and customer service, for less waiting, fewer errors and fewer emails.
- 1 day
- On-site or live online
- Greece, Cyprus, Europe
What it is
In offices, waste is invisible: waiting for approvals, double data entry, endless emails, searching for files and repeated corrections. Lean Office makes this waste visible and reduces it.
In the seminar we identify the 8 wastes in your own administrative work, map a process and design simple, immediate improvements, before any digitalisation.
Who it is for
- Finance and administration
- HR, purchasing and legal
- Back office of hotels, banks and insurers
- Shared services and customer service
What your team will learn
- The 8 wastes in the office
- Mapping an administrative process (swimlane)
- Fewer approvals and handoffs
- 5S for digital files and email
- Visual management of workload
- Simplify first, then automate and use AI
Indicative flow
- WasteWhat waste looks like in the office.
- MappingSwimlane of a real process.
- ImproveSimplification, standards, removing steps.
- PlanActions, KPIs and next steps.
Format
Indicative duration1 day
FormatOn-site or live online
LanguageGreek, English, Spanish
CertificateGLSS certificate of attendance
Every seminar is tailored to your industry, your team's level and your real examples. On-site at your premises in Greece and Cyprus, or live online across Europe.
What your organisation gains
- A map of an administrative process
- A list of quick-win improvements
- A shared improvement language in the team
- A foundation for digitalisation and automation
Frequently asked questions
Does it fit companies without production?
Yes. Lean Office was designed exactly for administrative and service processes.
Does it connect with AI?
Yes. We first simplify the process and then look at where AI and automation add value.
Want this seminar for your team?
Tell us about your team and goals and we will send a proposal tailored to your needs. Telephone: +30 231 231 5681, email: info@greeceleansixsigma.gr