Build capability

Leading People Through Change

Every improvement asks people to work differently. This one-day programme gives managers and project leaders practical tools to explain the change, handle resistance with respect, and make new habits stick.

  • 1 day
  • For managers and project leaders
  • Change plan template

Programme

1

Why people resist

The human side of change, and why resistance is information, not opposition.

2

The case for change

Explaining the reason in one minute, in words that matter to each audience.

3

Stakeholder mapping

Who is affected, how much, and what each group needs from you.

4

Conversations that work

Handling concerns one to one and in teams, with respect and clarity.

5

Making it stick

Recognition, measures and routines that prevent the old way returning.

6

Your change plan

A one-page plan for a change you are leading right now.

Why managers value it

Practical, not theoretical

Every tool is used on a real change the participant is leading.

Linked to improvement work

Designed for Lean, Six Sigma, ISO and digital projects, where adoption decides the result.

Taught by a practitioner

Delivered by a Prosci®-certified change practitioner with decades of operational experience.

What participants take away

  • A one-page change plan template
  • A stakeholder map and communication planner
  • Conversation guides for common forms of resistance
  • A GLSS certificate of attendance

At a glance

Duration1 day (8 hours)
Group sizeUp to 16 participants
FormatIn-house, on site or live online
InvestmentTailored to your scope, on request

Questions we are often asked

Is this a Prosci® certification course?

No. It is a GLSS programme delivered by a Prosci®-certified practitioner. It does not lead to a Prosci® certificate.

Who should attend?

Managers, supervisors, project leaders and Belts who must lead teams through a new way of working.

Can it be combined with the Change Readiness Pulse?

Yes. Running the Pulse first lets us build the course around the real readiness gaps in your organisation.

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Confidential by design

We never publish client names, logos, photographs or data. What we learn in your organisation stays there.

Ready to start?

Every engagement is led personally by a Lean Six Sigma Master Black Belt.

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