When the same problem returns for the third time, the issue is not effort, it is method. In two practical days, your teams learn to define problems precisely, find root causes with evidence, and close them for good with A3, 8D and PDCA.
Firefighting fills the day, and the same defects or complaints come back every month.
Automotive, industrial or corporate customers expect a structured 8D response within days.
Shifts, departments and sites each solve problems their own way, so learning is not shared.
Problem vs symptom, the 5W2H problem statement, Is / Is-Not analysis.
Protecting the customer while the investigation runs.
Fishbone, 5 Whys with verification, and a simple data check before conclusions.
Choosing, testing and mistake-proofing the fix.
Telling the whole story on one page, to coach and to decide.
Writing a customer-ready 8D report, with common audit findings and how to avoid them.
It is shorter and focused entirely on problem solving. Yellow Belt covers the wider Lean Six Sigma method and process improvement.
Yes, and we recommend it. We agree a short list with you before the course and handle it confidentially.
The 8D content follows common industry practice used by automotive suppliers. Specific customer formats can be added on request.
We never publish client names, logos, photographs or data. What we learn in your organisation stays there.
Every engagement is led personally by a Lean Six Sigma Master Black Belt.